FAQs


When will my order ship?

After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am EST will not be shipped out until the next business day. If you order after 9 am EST on a Friday, your order will likely be shipped out on the following Monday.

When will I get my order?

Our products are unique.  They're harder to find in big retail stores and take a bit longer to arrive at your doorstep.  After your order is shipped, you'll get an order tracking number that will give you full transparency about where your item is in its journey.  The total time from when you place the order to when you get it will be between 3-4 weeks.  

How can I change my order?

If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.

What is the return process?

You deserve to be completely happy with your purchase.  If you're not happy for any reason, we will gladly replace or issue a refund for any items within 30 days of receiving your product.  To return an order, contact us through our website and we'll promptly get back to you with instructions.